Your Maintenance Provider
Email Us: maintenance@iisgroupllc.com
Call Us: 800-215-5660 option 4
Preventative Maintenance = Peace of Mind
In order to keep your systems running at maximum efficiency, you must perform preventive maintenance on a regular basis for a number of critical physical infrastructure components. Our service goal is to help you to prevent problems before they occur. Critical power and cooling systems contain components and parts that wear out. Proper care and regular maintenance will help you avoid unnecessary downtime, saving you money in the long run.
To be certain your system is receiving the appropriate maintenance, you should only engage specially trained factory authorized technicians, who are familiar with the inner workings and complexities of your equipment. Our preventive maintenance programs give your systems the level of service they require, and give you the peace of mind you deserve.
We also offer repair services for a wide range of critical power, cooling and humidification solutions. A rapid response program for your essential equipment is available. The service technicians we utilize are factory trained and have access to the parts needed to restore your equipment to service.
Our expertise is making business run . . . anytime, anywhere.
UPS Maintenance and Repair Services
Properly maintained UPS equipment will keep your data center fully operational despite power fluctuations and outages. When UPS systems fail, data centers experience down time leading to data loss — the unbudgeted expense no one can afford.
Regular maintenance ensures that your UPS equipment stays reliable by improving overall performance and extending the useful life. Service plans allow you to be proactive, giving you the opportunity to detect potential points of failure before they create expensive problems and downtime.
We offer service plans providing:
- From two hour to next day response time available in most areas
- Preventative UPS maintenance
- Remote monitoring of the UPS and batteries
Top Causes of UPS Equipment Failure
- Battery failure
- Capacity exceeded
- Overall equipment failure
- Water incursion
- Heat related/CRAC failure
- PDU/circuit breaker failure
Battery Maintenance Services
IIS Provides battery maintenance service plans for all end users, both large and small. Performing regular preventative battery maintenance allows you to know if a battery will fail from a defect or deterioration before it becomes an emergency. Proactive battery maintenance helps eliminate down time.
UPS battery service plans are available with the frequency appropriate to your equipment, from monthly to annually. Without proper maintenance, batteries may provide reduced protection time, fail prematurely, or become a safety hazard.
Our UPS battery maintenance service includes:
- New batteries as needed
- Certified Service Labor
- Miscellaneous hardware to ensure reliable connections
- EPA-approved recycling of the old batteries
Battery monitoring equipment helps you to:
- Monitor cell voltages, internal resistance, and temperature
- Provide immediate warning of a specific battery that is failing
- Record up to 120 days of battery history to allow for trending analysis
- Remotely monitor the battery system
- Budget for battery replacement before it becomes an emergency.
Repair Services for Cooling and Humidification Systems
In addition to UPS and battery maintenance services, contact your IIS Group representative for help with maintenance and repair of all your other mission critical equipment. We provide technicians with the expertise to service humidification and cooling equipment for many manufacturers and models.
Rapid response programs are available. Our factory certified technicians are skilled in mission critical equipment and have access to parts inventory to bring equipment back online rapidly.